As Karabudak Makine, we have been working with all our strength to ensure that each technology we produce that produced smoothly and continuously, and we provide uninterrupted technical service to Asia, Europe, America and Africa continents with our experienced and trained technical service staff.

Installation of all KAMA Machines is covered by our Technical Support Service. During the installation, we provide detailed and practical training about our machines, introduce our automation systems to our users and complete the installation by teaching your operators how to intervene against any situation that may occur during your production. After the installation; We provide our Technical Service to our users 24/7 for all problems related to the use of our machines.

Our machines; Karabudak Makine is under the warranty of 2 years mechanically and 1 year electronically, excluding the consumables starting from the installation period.

TECHNICAL SERVICES

After the machine installation, you can call our technical service hotline 24/7, where you can get all kinds of support for your machine or find answers to your questions with our Vsight Remote instant technical support service.

AFTER SALES WARRANTY SERVICES

After the machine is installed, you are protected against problems that may occur during the Warranty Period! All malfunctions other than user errors are repaired by Karabudak Makine free of charge.

MAINTANANCE

Maintenance services are paid. As Karabudak Makine, we strongly recommend you to have regular periodic maintenance of your machine on time in order to produce smoothly and without interruption. Look, do not disrupt your periodic maintenance as unplanned maintenance will not give the right result for your machine only in case of malfunction.

SPARE PARTS REQUEST

We are here to meet all your spare parts demands, including consumables for your machine. As Karabudak Makine, we produce many parts of our technologies within our own structure. We deliver the fastest and best quality spare parts to our users without wasting time. You can reach the spare parts request form here.

REMOTE INSTANT TECHNICAL SUPPORT SERVICE VSIGHT

We provide you with instant technical support with augmented reality, whether with Smart Phone, Tablet or smart glasses, and ensure your production continues without interruption!

Click for detailed information about our Remote Instant Technical Support Service.